Returns (items purchased during Black Friday/Cyber Monday)
For orders placed online during our Black Friday/Cyber Monday we do not offer refunds. However, we offer two options:
- Online store Credit: A store credit equivalent to the amount paid for the returned item(s), which can be used for future purchases.
- Exchanges: You may also choose to exchange the returned item(s) for a different product of equal or lesser value. Any price difference will be issued as an online store credit.
All requests must be made within 30 days from the date of delivery and be in the original condition with tags attached.
Please note that items purchased with 40% off & more can only be exchange for a different size of the same item.
Customer is responsible for the shipping return costs. Original and return shipping fees are non-refundable.
Returns (items purchased at regular price)
You have 30 days after receiving your order to return it. Customer is responsible for the shipping return costs. Original and return shipping fees are non-refundable.
To initiate your return request, please contact us at email@example.com. with your order number and mention the item(s) to be returned. We will follow up on your email with return information.
Please allow 2-3 business days for one of our customer service agent to review and respond to your inquiry. If you have sent an email and you have not received a response, please be sure to check your junk/spam folders.
CONDITIONS: All items must be in their original sale condition, neither worn nor washed.
All sale items are non-refundable but are eligible for exchange or a credit on our online store.
Gift card is redeemable for merchandise sold online. No returns and no refunds on gift cards.
All promotions offered cannot be combined with another promotion.
We do not offer price adjustments on any previously purchased products. Sales and promotions do not apply to purchases made the day before or a few days before a promotion.
The refund will be made to your original method of payment. Please allow 3-7 business days to receive your refund (times may vary depending on your financial institution).